Contact information
Last updated: May 22, 2026
We’re here to help.
If you have any questions about AURESTAR products, hand-painted thangka wall art, mini thangka pendants, meditation space ideas, shipping, returns, or an existing order, please contact us using the information below.
Customer Support Email
Response Time
We usually respond within 1–2 business days, Monday through Friday.
For Existing Orders
Please include your order number, the email address used at checkout, and a brief description of your question so we can assist you more efficiently.
Common Support Topics
- Product details and materials
- Artwork size and display suggestions
- Shipping and delivery questions
- Return and refund requests
- Order updates
- Damaged, defective, or incorrect items
- General brand or product inquiries
Shipping & Returns
Before placing an order, please review our Shipping Policy and Return & Refund Policy for details about processing time, estimated delivery time, return eligibility, and refund procedures.
Business Name
AURESTAR
Customer Support
We aim to provide clear, respectful, and timely support for every customer.