Terms of service

Last updated: May 18, 2026

Introduction

Welcome to AURESTAR. These Terms of Service govern your access to and use of our website, online store, products, services, and content.

By visiting our website, browsing our store, placing an order, or using any part of our services, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not use our website or purchase from our store.

1. About AURESTAR

AURESTAR offers products designed for mindful living spaces, meditation corners, home decor, and symbolic artwork displays.

Our products may include hand-painted thangka artwork, wall art, meditation decor, jewelry, incense or aroma-related products, cushions, lighting, crystals, ritual-inspired decor, and meditation sets or bundles.

Our products are intended for decorative, artistic, symbolic, cultural, and lifestyle purposes.

AURESTAR is a trading brand operated by AUREN STAR LIMITED, a company registered in Hong Kong SAR.

2. No Medical, Therapeutic, Financial, or Guaranteed Spiritual Claims

AURESTAR products are not medical devices, health treatments, financial tools, or guaranteed spiritual solutions.

Any descriptions related to meditation, mindfulness, symbolic meaning, Buddhist-inspired tradition, peaceful spaces, visual focus, or ritual-inspired decor are provided for cultural, artistic, symbolic, educational, and lifestyle context only.

We do not guarantee that any product will:

  • Diagnose, treat, cure, or prevent any physical or mental condition
  • Produce guaranteed wellness, relaxation, emotional, financial, or spiritual results
  • Provide wealth, luck, protection, blessings, or guaranteed symbolic outcomes
  • Replace medical, psychological, religious, financial, or professional advice

Customers are responsible for using products in a safe, appropriate, and lawful manner.

3. Online Store Terms

By using our website, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products or services for any illegal or unauthorized purpose.

You may not violate any applicable laws when using our website or purchasing our products.

4. Product Information

We make reasonable efforts to display product descriptions, images, colors, sizes, materials, and details accurately.

However, we do not guarantee that your device screen will display product colors or textures exactly as they appear in person.

For handmade, hand-painted, natural material, or artisan-made products, slight variations may occur in:

  • Color
  • Brushwork
  • Texture
  • Size
  • Pattern
  • Material appearance
  • Finish
  • Decorative details

These variations are part of the handmade or natural character of the product and are not considered defects.

5. Product Availability

Product availability may change without notice.

We reserve the right to limit quantities, discontinue products, cancel orders, or refuse service where necessary, including in cases of suspected fraud, pricing errors, inventory issues, shipping restrictions, or policy violations.

6. Pricing and Payment

Prices are listed in the currency displayed on our website.

We reserve the right to change prices at any time without notice.

Payment must be completed before an order is processed.

If a pricing error, product description error, or technical error occurs, we reserve the right to correct the error and cancel or modify the affected order where permitted by law.

7. Orders

After you place an order, you may receive an order confirmation by email. An order confirmation does not guarantee acceptance of the order.

We reserve the right to cancel or refuse any order for reasons including:

  • Product unavailability
  • Payment issues
  • Suspected fraud
  • Incorrect customer information
  • Shipping restrictions
  • Pricing or listing errors
  • Violation of these Terms

If we cancel an order after payment has been collected, we will issue a refund for the canceled portion of the order.

8. Shipping

Shipping times, rates, delivery estimates, customs duties, import taxes, and delivery responsibilities are described in our Shipping Policy.

By placing an order, you agree to provide accurate shipping information and accept responsibility for any delays or costs caused by incorrect or incomplete shipping details.

9. Returns and Refunds

Returns, refunds, exchanges, damaged items, and cancellations are handled according to our Return & Refund Policy.

By placing an order, you agree to review and follow our return instructions before sending any product back to us.

10. Meditation Sets and Bundles

AURESTAR may sell meditation sets or bundles that include multiple products.

Product components may vary by set, product page, availability, or design update.

Unless otherwise stated, images of meditation spaces, lifestyle scenes, or display arrangements may include props or decorative elements that are not included with the product. Please review the “What Is Included” section on each product page before purchasing.

11. User Comments, Reviews, and Submissions

If you submit reviews, comments, photos, feedback, suggestions, or other content to AURESTAR, you grant us the right to use, reproduce, edit, publish, translate, and display that content for business, marketing, customer service, or website purposes, where permitted by law.

You agree that your submissions will not violate the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

We reserve the right to remove content that we consider unlawful, offensive, misleading, abusive, infringing, or inappropriate.

12. Intellectual Property

All content on our website, including text, images, product descriptions, graphics, logos, designs, layout, photography, and brand elements, is owned by or licensed to AURESTAR unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or exploit any part of our website, brand, or content without our written permission.

13. Third-Party Services

Our store may use third-party services for hosting, payments, shipping, analytics, marketing, customer support, and other business functions.

Third-party providers may have their own terms and privacy practices. AURESTAR is not responsible for third-party websites, platforms, or services that we do not control.

14. Prohibited Uses

You may not use our website or services to:

  • Violate any law or regulation
  • Infringe upon intellectual property rights
  • Submit false, misleading, or fraudulent information
  • Upload or transmit malicious code
  • Interfere with website security or functionality
  • Collect information from other users without authorization
  • Harass, abuse, insult, harm, defame, or discriminate against others
  • Attempt unauthorized access to our systems or accounts
  • Use our content for unauthorized commercial purposes

We reserve the right to terminate or restrict your access if you violate these Terms.

15. Disclaimer of Warranties

Our website, products, and services are provided on an “as available” and “as is” basis, except where otherwise required by law.

We do not guarantee that our website will be uninterrupted, secure, error-free, or free from harmful components.

We do not guarantee that product descriptions, images, or website content will be completely free of errors, although we make reasonable efforts to keep information accurate and updated.

16. Limitation of Liability

To the maximum extent permitted by law, AURESTAR shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, products, or services.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

17. Indemnification

You agree to indemnify and hold AURESTAR harmless from any claim, demand, loss, liability, damage, cost, or expense arising from your violation of these Terms, misuse of our website, or violation of any law or third-party right.

18. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time.

Changes will take effect when posted on our website. Your continued use of our website or services after changes are posted means that you accept the updated Terms.

19. Governing Law

These Terms are governed by the laws applicable to the business entity operating AURESTAR, unless applicable consumer protection laws require otherwise.

20. Contact Us

For questions about these Terms of Service, contact us at:

 AUREN STAR LIMITED

 Hong Kong

 Email: support@aurestar.net